06 September 2010
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CELCAT Timetabler Forums
Forums > Using Timetabler Applications > Administrator
Subject: SMS Notifications - Invalid account details
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Graham CrawfordUser is Offline

Posts:6

19 May 2009 5:24 AM  

Each time the 'Poor Attendence' notifications start we see the following error in the logfile.

18/05/2009 12:03:33 PM SMS Error - Invalid account details

We also receive a service alert by email:

CELCAT Timetabler Notification Service Alert SMS Error - Invalid account details
19/05/2009 2:10:33 PM
SERVER4

I know that the sms username and sms password are correct as the Celcat Administrator SMS Settings Test Gui works fine with the values I've set.

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Graham
SupportUser is Offline

Posts:69

19 May 2009 8:06 PM  
Hi Graham,

Can you please advise which provider you are using? Please note that only the SMS vendors listed work as some connect in different ways which require development work for new SMS providers.

Regards

CELCAT Technical
Graham CrawfordUser is Offline

Posts:6

19 May 2009 11:52 PM  

We are using the Telstra SMS provider (5006). It tests correctly through the Administrator Test Dialog box.

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Graham
SupportUser is Offline

Posts:69

05 Jun 2009 8:43 AM  
Hi Graham,

This has now been resolved in our latest release (6.4.77.8) which can be downloaded via Support>Downloads

With regards

CELCAT Technical
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